FAQ

Frequently Asked Questions

What is the difference between a Sit N Charge slot USB cable and a generic USB extension?

Our Sit N Charge slot cables are more than just a USB extension.

• Our cables have a thicker gauge wire inside the cable for faster charging.
• An LED lights our female USB for customer convenience.
• Our steel slot cables are encased in Metal barrels exactly the size of the holes punched into slots for a Lock Barrel. Our cable will thread through an empty lock barrel.
• Metal lock barrels are more secure and make a smaller hole to help eliminate tampering.

As for the power units that provide power, if you have 110 or 120 Volts inside your slot, we offer our single QC3 USB charger that puts out enough power for any phone or tablet. When you provide charging power to a customer sitting at a slot, it must work every time. Some older chargers will not charge iPhones. Our chargers do.

How much power is needed for the Sit N Charge equipment?

Sit N Charge provides from 5v to 9v DC power to USB outlets for phone charging. We use a single USB port charger, a QC3-rated high-speed charger, and a six-port QC3 high-speed charger for charging up to 6 seats simultaneously.

The transformer that converts 120 Volts AC to  DC is an 18-watt transformer per USB slot in our 6-port charger. Our six-port charger has six individual transformers inside, so the max watts per slot is 18, and the total watts per box is 108.

So, if electricity is 11 cents per Kilowatt, then 11 cents would power ten blackjack tables for an hour.  And that is if there are 60 phones attached and charging. A ten-player poker table running 24 hours, fully plugged in, charging maximum phones, would pencil out to 48 cents in electricity daily.

If you have a dedicated 15 amp 120v outlet, one could power up to 14 of our 108-watt six port chargers on that circuit.  However, check with a certified electrician to verify the circuit size and total load on that system.  Most AC outlets can handle a 1,500-watt heater or hair dryer, which is about the same wattage as 14 Sit N Charger 6 port chargers.

How long do we warranty our products?

Sit N Charge, LLC warrants its product to be free of all defects in material and workmanship for two years from the date of sale. Within the period of this warranty, Sit N Charge will replace, free of charge, any part proving defective in material or workmanship.

Warranty Exclusions

This warranty does not apply to any costs, repairs, or services for the following:

Repairs necessitated by use other than normal use.
Failure resulting from misuse, abuse, accidents, alterations, modifications, or using power from chargers or transformers or cables not provided by Sit N Charge, LLC.
Corrective work necessitated by installations made by anyone other than a Sit N Charge, LLC authorized installers.

Limitations

In no event shall Sit N Charge, LLC be liable for consequential damages for breach of this warranty. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the buyer. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. You have the right to bring any action at law or equity to resolve disputes concerning or to enforce the provisions of this warranty.

Do you have an Installation Manual?

Please see the installation manuals below for how to install Sit N Charge in a casino or bar. 

Have a Question?

Submit your question below and we will be in touch as soon as possible with an answer. 

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